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When an auction closes, both the winning bidder and seller will receive an
email detailing the item and providing the contact email address for both the buyer and seller.
A seller can set-up automatic payment instructions which will be included in the email
received by the winning bidder. When automatic payment instructions have been set-up, the winning bidder
should follow the instructions contained in the email. Once payment is received by the seller, the seller
will despatch the item/s to the winning bidder.
If no payment instructions are provided, the seller should contact the winning bidder to
arrange payment and shipping of the item/s. It is normal practice for the seller to first receive
payment before despatching any items to the winning bidder, unless a prior agreement has been made
between the two parties.
Buyer's and seller's should aim to complete transactions within two weeks of auction closure (allowing
for holidays). Should no contact be received from the other party within this time, then you should
contact admin@AircraftSlides.com and we will attempt to
bring the transaction to a conclusion.
Note: You are obliged (by the sites rules) to purchase/sell an item when an auction completes successfully unless
there is a good reason for not doing so. We will happily mediate these situations and unforseen events
do occur from time to time but consistent problems with buyers or sellers will result in account suspension as it causes
unecessary administration for everyone involved.
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